A New Generation of Clients Needs Moving Concierge Services
In the years I've worked as a move manager, I've seen some changes. The heavy Victorian furniture with the marble tops has been replaced with either mid-century modern or Ethan Allen. Initially, my clients were in their mid-eighties, frail and moving to a retirement community. Some of them waited so long that they moved directly to assisted living or skilled nursing. They were a frugal group of folks from having grown up in the depression. One lady gave me a dollar and a dime every day to buy her lunch at McDonald's but wanted to make sure I didn't charge her for the time it took me to drive there, pick up her meal and return!
Today's client is much more likely to offer us a meal (we generally decline) or order a tray from Subway. And our clients are getting younger. The oldest baby boomers are now 68 and ready for less space that requires less maintenance but they are not ready for a retirement community. Instead, they choose apartments or maintenance-free villas. As members of a generation of conspicuous consumers, they have acquired a lot of stuff!
The new generation of older adults need the following:
- A personal moving concierge who will anticipate and thwart all the things that can go wrong with a move.
- A moving professional who knows all the details of moving from making sure that the 8-foot tall armoire will clear the ceiling to expertly packing things so they don't break.
- Someone who has developed relationships and trustworthy business partners in the following areas:
- Consignment shops
- Estate sales
- Junk removal and shredding services
- Movers (local and long-distance)
- Real estate
Senior Move Services will help coordinate and simplify this process for clients in the Kansas City metropolitan area.